Your website, CRM, analytics, email, automation, and marketing platforms all contribute to the customer experience. When those systems are outdated, disconnected, or difficult to manage, the problems eventually show up for your users too.

I help organizations improve the platforms and processes behind their digital experience, combining strategy with hands-on implementation.

Website & UX

I work extensively in WordPress, from improving existing websites and customer journeys to restructuring content, building new pages, troubleshooting problems, and launching complete digital experiences.

The focus is always on making the website clearer, easier to use, and better aligned with what the organization and its audiences actually need.

Marketing Systems

I also work across HubSpot, CRM, email, automation, analytics, tracking, SEO, integrations, and related marketing technology.

Sometimes the solution is a larger platform improvement. Often, it’s simply making the systems you already have work better together.

Hands-On When You Need It

ArtCity isn’t a consultancy that stops at recommendations.

When improvements need to be implemented, I can work directly within the platforms, coordinate with internal teams or technical partners, and help move the work forward.